Robert Rhodes
Professional Experience

Elite Adjusting & Appraising Services, Inc., 1998 through Present

• President/Heavy Equipment Claims Specialist

• providing adjusting and appraisal services for the commercial auto and personal lines claims industry

Crawford & Company, 1988 through 1998

• Vehicle Services Unit Manager, 1991 through 1998

• supervised 1200 to 1500 automobile, heavy equipment and marine craft damage appraisals per month
• monitored and supervised staff performance and quality assurance
• provided planning and direction of field appraisal staff, up to 18 full time employees servicing northern Illinois and northern Indiana service territories, supervised and trained auto and heavy equipment appraisal staff

• Vehicle Services Supervisor, 1990 through 1991
• Vehicle Services Field Appraiser, 1988 through 1990

Industry Related Training:
3 Week Heavy Equipment Appraisal Class, 1993
4 Week Automobile Appraisal Class, 1988
I-car Training (Unibody Repair, Plastics Repair, Refinishing and Steering & Suspension
Welding classes sponsored by Lincoln Welding, Inc.
CCC-ADP Software Training Classes
Errors and Omissions Course
2 Week Branch Managers Course
1 Week Management Excellence Course
Various vendor related training courses (Paintless Dent Removal, Remanufactured Wheel Seminars and Overspray Removal Seminars
Collision Repair / Restoration Industry: 1977 through 1988
(Bodyman/Painter/Shop Foreman)